Supply Chain Management

Overview


A company's supply chain involves all the companies that are involved in meeting a customer request. That is, every company that supplies inputs into the process that creates the final product delivered to the customer. In this case, product is to be interpreted liberally, including non tangible items such as services.

The value of a supply chain is
{% Value = Customer \; Value - Supply \; Chain \; Cost %}
(see Chopra pg. 3)

It is important to keep this simple equation in mind when evaluating a supply chain. Every improvement comes with a cost, so it is critical to weigh the benefits against the costs.

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